Frequently Asked Question

Important announcement for all our students:

As of February 21, 2022, the format of email accounts provided to our students has changed. Your email addresses will now be in the format ad.soyad@std.yildiz.edu.tr. You can continue using your old emails, but please use your new email address for new correspondence.

Only your username and login information will change in your email account. Emails sent to your old student username (like l1125000@, f1125400@, etc.) will be redirected to your new ad.soyad@std.yildiz.edu.tr address.

If you are unable to log into your email account for online.yildiz.edu.tr, we recommend contacting UZEM (Distance Education Unit). You can reach out for support regarding your issue at uzem@yildiz.edu.tr.

There has been no change to your password. If you cannot remember your email password, you can reset it by going to mail.yildiz.edu.tr and entering your "ad.soyad@" email address (with the "std.yildiz.edu.tr" extension). You can also reset your password using the phone number or personal email you provided for security.

Email accounts that have been inactive for more than 2 years after graduation have been closed, following notification to "@std.yildiz.edu.tr" addresses. Data from these accounts have been backed up and supported for 1 month.

For any questions, complaints, or suggestions related to this matter, you can reach our technical support team at www.teknikdestek.yildiz.edu.tr under the topic "Student Email."